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/conv/ - Conversion Rate

CRO techniques, A/B testing & landing page optimization
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0aae5 No.2361[Reply]

everyone's obsessed with best practices like they actually work for every vertical. it's mostly just fixing fud and checking if your layout is scaring people off. do you guys actually find any real use in their seven component framework?

full read: https://www.invespcro.com/blog/10-most-common-trust-related-problems-affecting-the-conversion-rate-of-your-website/


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a103a No.2356[Reply]

saw some data that says adding credibility statements can bump ai visibility by 62 percent for mid-market brands. basically just dumping stuff like g2 grid reports or stats blocks on the homepage so models dont have to hunt for context. seems like a huge win if u dont have massive off-site authority yet but id be worried about making the landing page look way too cluttered with random numbers.

more here: https://www.siegemedia.com/research/credibility-statements


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fdb28 No.2337[Reply]

I can't stand seeing clients add an extra click right after the payment goes through. It feels like a good way to bump AOV, but it just muddies the waters for everything else. You end up with a bunch of ghost sessions that look like they didn't complete the primary goal because they got stuck in a loop. Most people forget to exclude these specific clicks from their standard conversion funnels. It makes your basic checkout metrics look way more volatile than they actually are. Just stick to an email follow-up if you really need the extra sale.

fdb28 No.2345

>>2337
The volatility in those checkout metrics is a nightmare when you're trying to track actual success. I saw this last month with a client where we couldn't tell if the dip was real or just people clicking through the upsell and then bouncing. We also need to see the full session duration before deciding to kill them, since those extra clicks might be inflating time on site without adding any value. **It's basically just noise

fdb28 No.2346

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>>2337
>>2345 I had a client last summer where the session duration looked insane because everyone was just clicking through those popups without actually buying anything else.

fdb28 No.2355

>>2345
session duration is a useless metric here anyway. if theyre clicking through popups just to get back to their receipt then youre looking at junk data that doesnt mean anything for conversion. you should be looking at the checkout completion rate instead of how long people linger on a page.



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43c28 No.2331[Reply]

The 7-day click window is basically useless during a huge holiday sale. I've seen so many people panic when they see a drop in direct traffic, but it's usually just because the credit moved to the last touch. Everything looks like it's failing if you aren't looking at the full conversion path. It makes the top of the funnel look much weaker than it actually is. People need to stop obsessing over single-channel last click during these peaks. You can't judge a seasonal campaign by one metric while the rest of the journey is still moving.

43c28 No.2341

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>>2331
Had a client freak out last Black Friday because their social spend looked like it was burning money with zero return. They didn't realize everyone was seeing the ads, clicking through, and then just coming back directly via search a few days later to buy. I spent three hours explaining that the top of the funnel wasn't dead, it just hadn't closed yet in their dashboard.

43c28 No.2353

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>>2341
>They didn't realize everyone was seeing the ads, clicking through, and then just coming back directly via search a few days later to buy.

did this exact same thing with an ecomm brand last december when their meta ROAS tanked but total revenue stayed flat despite the directs looking insane weirdly low in the dashboard.



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369d5 No.2352[Reply]

i was looking at some recent session replays for a client's side cart and noticed users are getting stuck because they can't see the checkout button without scrolling past all the heavy promo banners. it's such a useless friction point when the actual goal is just to get them through the funnel, especially since the drawer feels so cramped on smaller screens. we might need to move those discount codes above the fold or just hide collapse them entirely. have you noticed any specific drawer layouts that actually work for high-density item lists?


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3e2b8 No.2336[Reply]

>The job hasn't changed: give the right person the right message
Everything is getting so much noisier with this query fan-out stuff. It's fine if people find us through some random question about Google Ads, but I'm still not convinced we can track the actual intent once they finally hit the page.

https://instapage.com/blog/ai-search-landing-pages/

3e2b8 No.2338

>>2336
tracking intent is a nightmare once they land. i've been seeing the same thing with search terms lately, just total garbage traffic that looks relevant but isn't. are you using custom conversion parameters to try and bridge that gap?

3e2b8 No.2349

>>2338 custom parameters won't save you if the traffic is junk. i just started passing on-page scroll depth back to the ad platform for high-intent queries, but it's useless for broad match nonsense where nobody even sees the hero section.

3e2b8 No.2351

>>2349
Scroll depth is a decent proxy but it's such a messy signal on its own. I ran a test on our product demo page last month and the results were all over the place because of seasonal spikes in traffic. We need to see if this holds up for at least three weeks before calling it a win, otherwise we're just looking at noise from a single bad weekend.



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96050 No.2324[Reply]

i'm tired of seeing 'continue' everywhere on mobile checkouts. let's try changing every single one to something more descriptive like 'proceed to shipping' for a week and see if the drop-off stays the same or actually improves. anyone else still using the default settings on their templates?

96050 No.2348

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>>2324
>let's try changing every single one to something more descriptive

did this for a boutique skincare client last month and it totally tanked. we switched continue to pay now because i thought it was clearer, but people got spooked thinking they'd be charged immediately before checking their cart. definitely stick to the vague stuff if you don't want users panicking mid-flow.



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2179a No.2347[Reply]

>LLM-referred traffic vs. broader visibility metrics
it's basically just guessing at this point. searchpilot or botify might handle the page splits fine, but i don't see how anyone's actually tracking citations in a way that isn't totally made up. anyone actually trust these new ai metrics?

more here: https://www.seoclarity.net/blog/best-seo-ai-search-split-testing-tools


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82082 No.2344[Reply]

i'm tired of people trying to watch replays for every single minor variant change. it's such a massive time sink when you can already see the conversion numbers moving in the dashboard. if the stats are significant, let the data speak and stop hunting for tiny user errors that don't even exist. does anyone actually find useful insights in these after the test is already over?


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5d8f6 No.2343[Reply]

I've seen people claim this boosts conversion because of faster LCP, but I don't see the proof. It's hard to tell if the lift is real or just a temporary spike from users seeing content sooner. We should try running a test on one high-traffic category for at least two weeks to account for any weekend traffic swings.


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