So… web crashes happen right? And when they do we're stuck in the middle of providers and clients trying to figure out what went wrong. Here are some tips on how to handle it all, stay cool (or at least not freakout too much), share clear updates with everyone affected - hope this helps someone! And by the way… have you ever found yourself in an epic web service crash situation? How did YOU deal with things then?! Let's chat about that sometime :)
Source:
https://speckyboy.com/web-designers-deal-with-service-outages/