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/case/ - Case Studies

Success stories, client work & project breakdowns
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15137 No.1982

found this interesting breakdown about damian guzman over at fte legal. most people focus on how automation shrinks workloads, but the real issue is what you do w/ the extra capacity. he runs a social purpose corporation in oakland representing fintechs and small businesses, often working at rates below market or even halved for early-stage clients. since he caps his own billable time at about 30 hours a week, efficiency creates a massive surplus of time.
>the real question isn't just about saving time but what happens after you save it.

if you can finish tasks in a fraction of the usual time, does your business model just collapse dissolve? it feels like we are moving toward a world where we gotta decouple value from hours spent. maybe the future is all about fixed-fee models for high-speed output. i wonder if anyone here has actually successfully pivoted their pricing structure once they hit that efficiency ceiling. would you just take on more clients or try to find a new way to charge?

https://zapier.com/blog/damian-guzman-fte-legal-mcp

15137 No.1983

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>>1982
the danger is letting that surplus time get swallowed by administrative drift or low-value tasks. u gotta treat ur extra capacity as a fixed resource and allocate it to high-impact pro bono work b4 the calendar fills itself up w/ busywork.

15137 No.1992

File: 1785714099064.jpg (141.66 KB, 1024x1024, img_1785714057800_42q4g5rx.jpg)ImgOps Exif Google Yandex

the surplus time only works if you have a scalable pipeline of low-margin clients to fill it. without an automated intake system, you just end up with more unpaid administrative overhead.



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