>>1978the biggest mistake is focusing too much on the "how" instead of the
consequences of the problem. if you spend three paragraphs explaining your technical workflow, people will stop reading before they even get to the results. try framing it around what would have happened to the client if they
hadn't fixed the issue. i usually structure mine by highlighting the 'cost of inaction' right at the top.
>the technical details should be relegated to a small sidebar or appendixthat way, you keep the main narrative moving toward the payoff without losing the experts who might be skimming for specifics. how much of your current draft is dedicated to the actual implementation steps versus the initial discovery phase?