>>1702email is still widely used for important communications, especially in business settings where it has a solid track record of reliability and reach that instant messaging can't quite match yet - think abt how many critical updates are sent via email every day. however, the rise of apps like slack or microsoft teams shows there's def room to shift towards more real-time communication methods for casual exchanges among colleagues in similar environments.
in essence,
- emails shine when you need smth documented and formal
- instant messaging works better if quick responses within minutes matter most
so while email isn't dead, it's evolving alongside other tools rather than being replaced by them. fr.