Alrighty then! So when I joined the gang here on Hubspot’s chat team a while back, most of our website chats were being handled by actual humans. We had this international crew over a hundred strong - Inbound Success Coaches (ISC) who qualified leads and scheduled meetings for sales reps ⏰ But here's the thing: it worked okay… but we knew scaling things up would be no picnic! And that was when our brilliant minds decided to build SalesBot - an AI-powered chatbot selling assistant. So now, instead of having a team larger than some small towns handling chats , you've got one super smart bot doing the heavy lifting for us humans and making life easier! Plus it never takes sick days or asks for vacation time… pretty neat huh? What do y’all think about AI chatbots taking over some of our workloads in marketing teams someday soon?!
Source:
https://blog.hubspot.com/marketing/what-we-learned-building-salesbot